- Description
- Shipping Policy
- Refund Policy
Our meticulously designed wood-burning hot tub offers an intuitive, straightforward, and delightful experience. The process of heating the tub is both beneficial and mutually rewarding – it's a multi-sensory immersion into the present moment. Soaking itself is life-altering, a ritual of beauty: lighting the fire, mixing the water, and adjusting it to your desired temperature. After heating, you'll indulge in a therapeutic soak, allowing you moments of relaxation, pause, and connection. Our Outdoor Red Cedar Wooden Hot Tub – where design meets ritual, and relaxation becomes an art.
Experience a soak like no other! ๐๐โ๏ธ
๐ฅ Wood-Fired Hot Tub: Immerse yourself in pure relaxation.
๐ ๏ธ Easy Installation: Designed for a hassle-free setup.
๐ก๏ธ Safety First: Advanced safety features for worry-free enjoyment.
๐งฐ Low Maintenance: Spend less time on upkeep and more on blissful moments.
๐จ๐ฆ Canadian Craftsmanship: Meticulously made for quality assurance.
๐ฟ Premium Materials: Marine-grade aluminum and Western Red Cedar for durability.
๐ฑ Sustainable Design: 100% recyclable and eco-friendly.
Whether you're seeking a tranquil evening or quality time with family, our wood-fired hot tub creates lasting memories. Now, you can invest more time in slowing down and finding precious moments of serenity. Don't wait any longer—experience this extraordinary hot soaking adventure! ๐๐ง
Product Specifications
- Tub Materials:Marine grade aluminum, red cedar; brass and oak details
- Tub Size:95" x 35.4" x 27.6"H
- Capacity:Small family (2 adults, 2-3 kids)
- Weight:Filled weight, 2445lbs (empty weight, 125lbs)
- Water Capacity:975 litres (260 US gallons)
- Heating Time:Average ~90-120 minutes
- Setup Time:10-15 minutes
- Fill Time:~35 minutes
- Drain Time:~15 Minutes
- Insulation:3 layer sidewall
- Drain:Includes 1.25" plug and 20' drain hose with valve
- Heating Type:Submerged stove
- Firewood:Seasoned 1-5" dia logs
- Electrical or Plumbing:Not required
- Ground Prep:Flat/level, e.g. wood, grass, concrete, gravel, decking
Warranty
- 3-year warranty for the structure.
- 2-year warranty for the other parts.
Shipping
We currently ship to Europe, North America, Australia, Japan, South Korea, and Singapore. For other regions, please contact our customer service for further information.
On-demand customization, We'll contact you when it's ready to ship.
We use Delivered Duty Paid (DDP) shipping, meaning that we handle all logistics, customs clearance, duties, and taxes, ensuring a hassle-free experience for our customers.
Shipping Destinations & Estimated Delivery Time
Europe: 6-8 weeks
North America: 4-6 weeks(in stock just 1 week.)
Australia: 15-20 business days
Singapore, Japan, South Korea: 10-15 business days
Middle East: 15-20 business days
Note: These are estimated timeframes and may vary due to factors such as customs processing, local delivery conditions, and peak seasons.
Order Processing Time
Orders are processed within 3-5 business days after payment confirmation.
Once shipped, customers will receive a tracking number to monitor their shipment.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, and in its original packaging. Youโll also need the receipt or proof of purchase. We understand that some wear on the item is inevitable, but items which have been clearly heavily used will not be eligible for refunds.
If approved note that we will only refund the cost of the item, not shipping. You will not be refunded for the original costs to ship the item to you and you are responsible to pay the cost of shipping the item back to us.
Please note that returns will need to be sent to the following address:
United States :1311 Park St, Alameda, CA 94501, USA
Germany: Wittenberger Str. 19, 04129 Leipzig Germany
If your return is accepted, weโll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Frequently asked questions
VAT is already included in our prices, so there are no additional customs or import fees beyond the price stated on our website.
Our Reformers are specifically engineered to be a premium, long-lasting, and aesthetically pleasing piece of functional artwork. We have searched far and wide to craft our Reformers with the highest quality materials, fittings, and finishings from Australia, Germany, Asia, and the US, and are assembled by leading Reformer machine manufacturers located in East Asia.
Germany, Luxembourg, Belgium, Netherlands, France, Poland, Italy, Spain, Czech Republic, Austria, Denmark, Ireland, Greece, Finland, Lithuania, Latvia, Sweden, Portugal, Estonia, Hungary, Slovenia, Croatia, Bulgaria, Slovakia, Romania, UK, New Zealand, Australia, UAE and USA.
If you are inquiry about another country please get in touch and we will give you a shipping quote.
Our reformers arrive 90% pre-assembled, and we provide clear installation manuals and instructional videos. Most users can have their reformer ready in just a few simple steps without the need for professional help.