Pilates Folding Mat With Handles - Ciga Pilates
Pilates Folding Mat With Handles - Ciga Pilates
Pilates Folding Mat With Handles - Ciga Pilates
Pilates Folding Mat With Handles - Ciga Pilates
Pilates Folding Mat With Handles - Ciga Pilates
Pilates Folding Mat With Handles - Ciga Pilates
Pilates Folding Mat With Handles - Ciga Pilates
Pilates Folding Mat With Handles - Ciga Pilates
Pilates Folding Mat With Handles - Ciga Pilates
Pilates Folding Mat With Handles - Ciga Pilates
Pilates Folding Mat With Handles - Ciga Pilates
Pilates Folding Mat With Handles - Ciga Pilates
Pilates Folding Mat With Handles - Ciga Pilates
Pilates Folding Mat With Handles - Ciga Pilates
Pilates Folding Mat With Handles - Ciga Pilates
Pilates Folding Mat With Handles - Ciga Pilates
Pilates Folding Mat With Handles - Ciga Pilates
Pilates Folding Mat With Handles - Ciga Pilates

Pilates Folding Mat With Handles - Ciga Pilates

$650.00
$699.00
-$49.00
(Tax included)
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The mat is constructed with high-density foam and leathers to support your body during exercises. 

Our mat is made with sturdy material yet still offering lightweight construction. The high quality webbing fabric is used at the side to provide easy handling while transporting. Our Classic Low Folding Mat is suitable for residence and professional studios with its great storage capabilities to store when not in use.

Features:

  • Comes with two wooden dowel handles.
  • Two moon boxes of the same thickness to complete its function.
  • Has two handles on the sides to carry it comfortably once folded and reduced in size.

Measurements unfolded:

  • Length: 233.68 cm.
  • Width: 60.96 cm.
  • Height: 11.43 cm.

Folded measurements:

  • Length: 102 cm
  • Width: 61 cm
  • Height: 12 cm

Shipping

We currently ship to Europe, North America, Australia, Japan, South Korea, and Singapore. For other regions, please contact our customer service for further information.

In-Stock items usually take 3-5 days We'll contact you when it's ready to ship.

Shipping Regions

We are pleased to offer Free Shipping to the following regions:

  • Europe
  • North America
  • Australia
  • Singapore
  • Japan
  • South Korea

Shipping Method:

All orders are shipped via Delivered Duty Paid (DDP), meaning that all shipping costs, including import duties, taxes, and customs fees, are covered by us. You will not need to pay any additional charges upon delivery.

Delivery Time:

Estimated delivery times are as follows:

  • Europe: 5-7 weeks
  • North America: 1-7 weeks(in stock just 1 week.)
  • Australia: 10-15 business days
  • Singapore, Japan, South Korea: 7-12 business days

Note: Delivery times may vary depending on the destination and customs processing.

Thank you for shopping with us!

What is delivered duty paid (DDP) shipping?

Delivered duty paid (DDP) shipping is a delivery agreement between buyers and sellers that places the risks and responsibilities of transportation on the seller until the buyer receives them. With DDP, buyers are not liable for the actual shipping costs, making them more likely to purchase products without fear of being scammed or having to pay high taxes. DDP shipping is used to protect the buyer, as well as hold the sender responsible until the customer receives their product.

Ordering and Confirmation

  1. Order Confirmation: As soon as you place an order, you’ll get a confirmation email. This confirms we've received your order and have an authorized payment from you for us to begin processing your shipment(s).

  2. Stock Availability: If your chosen product is in stock, we’ll process the charges and prepare it for shipment. If it’s out of stock or on backorder, we will notify you via email right away.

  3. Shipping Timeline: The shipping time varies depending on the brand and the warehouse fulfilling the order. The estimated shipping time is stated on each product page. For any shipping questions, feel free to contact us beforehand or respond to your order confirmation.

Shipping Process

  1. Small or lightweight Items: These are shipped via standard carriers like UPS, FedEx, or USPS. These generally ship much quicker and do not require and scheduled curbside delivery on a pallet. 

  2. Heavy or Bulky Items: Large pieces of equipment, multi-item orders, or anything that is at risk of being damaged by a standard carrier, will be delivered via Less Than Truckload (LTL) Freight Carriers.

  3. Leaving the Warehouse: In-stock items are picked and packed up by a team of people at the warehouse and shipped out in chronological order of how they came in. Busy seasons are subject to slightly alter the shipment time.

  4. Tracking Number: Right before your shipment is picked up by the freight carrier, your order is assigned a tracking and Bill of Landing number. Once assigned and scheduled for pickup/shipment from the warehouse, we will send you the tracking number in a shipment confirmation email. 

  5. Delivery Time: Once picked up and in transit on it's way to your local freight terminal, the driving time can vary depending on length. 

　　（1）Shipping from USA warehouse: 1-3 weeks

　　（2）Factory Shipping: 5-7 weeks

    We'll contact you when it's ready to ship.

    6. Delivery Appointment: For freight shipping, once the shipment is in your area, the carrier will call you to set a 4-hour delivery appointment window or time when you can be available to sign the Bill of Landing. You must be present to receive the delivery, or you may incur re-delivery fees.

    7. Delivery Options: For facilities with a loading dock, the truck driver will pull right up to the dock and unload the pallet(s). If you don’t have a loading dock, your item will be lowered off the truck using a lift gate and delivered to your curbside or closest accessible place to your doorway. 

What To Do When Your Item Arrives

  1. Curbside Delivery: The driver will leave your item on a pallet at your curbside.

  2. Inspect Before Signing: Please inspect the boxes for any damage before signing the delivery receipt. If there's damage, mark “DAMAGED” on the receipt, or go into detail explaining the damage. Then, immediately take photos or videos and email them to support@trysauna.com.

  3. Unpack and Check: Open the boxes, inspect your items, and check for missing or damaged parts within 2-3 business days. Report any issues to us within this period to ensure prompt and effective support.

By placing an order, you agree to these terms. If you have any further questions about shipping or delivery, feel free to contact us at support@trysauna.com. 

*Free US Shipping excludes shipping to Alaska, Hawaii and Puerto Rico.

Due to the significant costs involved in handling and shipping Pilates equipment, returns are generally not accepted. 

On the rare occasion a return is approved, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Please note that returns will need to be sent to the following address:

  • United States :1311 Park St, Alameda, CA 94501, USA
  • Germany: Wittenberger Str. 19, 04129 Leipzig Germany

Any expenses regarding the refund (including shipping) will be at the expense of the customer.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Below are the terms and conditions regarding returns:

Customer Responsibility

If a return is approved, it is the responsibility of the customer to arrange and cover the cost of shipping the equipment back to our facility. The cost of shipping and handling Pilates equipment is substantial, and as such, we cannot absorb these expenses as part of our return policy. Shipping large, heavy, and delicate equipment requires specialized logistics, which contributes to the high costs that unfortunately must be passed on to the customer in the event of a return.

How to return a returnable product(s):

  • To start a return, contact us at support@trysauna.com with your order number and the reason for the return. If your return is authorized, we’ll send you instructions on how and where to send your package.
  • To be eligible for a return, your item(s) must be in the original packaging, unused, and in the same condition that you received it. Otherwise, a refund can’t be issued.
  • It’s the customer’s responsibility to ship and pay for the return shipping on any item(s) that is not damaged.
  • All returns are subjected to a 3% processing fee on credit card transactions that will be deducted from your refund.
  • When shipping back your item(s) you must use a trackable shipping service or purchase shipping insurance. We don’t guarantee that we will receive your returned item(s).

PS:Customer who use PayPal should notice the following

PayPal has made additional changes to the user agreement. Hence, there will be an additional 5% service charge for each order refund Customer needs to pay for the 5% service charge if they cancel their order .Or it would be deducted from customer's refund.

Warranty Coverage

While we strive to ensure that all our customers are completely satisfied with their purchases, we understand that concerns may arise. Please note that all of our equipment is covered under a comprehensive warranty that protects against manufacturing defects. This warranty ensures that any defects resulting from the manufacturing process will be addressed promptly and at no additional cost to you. Our commitment to quality means that we stand behind our products, offering repairs or replacements as necessary under the warranty terms.

FAQs

Our Reformers are specifically engineered to be a premium, long-lasting, and aesthetically pleasing piece of functional artwork. We have searched far and wide to craft our Reformers with the highest quality materials, fittings, and finishings from Australia, Germany, Asia, and the US, and are assembled by leading Reformer machine manufacturers located in East Asia.

Our Pilates reformers are designed with home users in mind—compact, foldable, and easy to store. They offer professional-grade quality, quiet operation, and are customizable to fit various spaces, making them perfect for personal use.

Our reformers arrive 90% pre-assembled, and we provide clear installation manuals and instructional videos. Most users can have their reformer ready in just a few simple steps without the need for professional help.

Maintenance is simple! We provide maintenance videos and guidance to help you keep your reformer in top condition. Regularly clean the frame, check the springs, and follow our care tips for long-lasting use.
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The review would not show in product details on storefront since it does not support to.

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