Shipping Method:

We use Delivered Duty Paid (DDP) shipping, meaning that we handle all logistics, customs clearance, duties, and taxes, ensuring a hassle-free experience for our customers.

Shipping Destinations & Estimated Delivery Time

Europe: 6-8 weeks

North America: 4-6 weeks(in stock just 1 week.)

Australia: 15-20 business days

Singapore, Japan, South Korea: 10-15 business days

Middle East: 15-20 business days

Note: These are estimated timeframes and may vary due to factors such as customs processing, local delivery conditions, and peak seasons.

Order Processing Time

• Orders are processed within 3-5 business days after payment confirmation.
• Once shipped, customers will receive a tracking number to monitor their shipment.

Shipping Fees

All shipments under the DDP method include taxes and duties, meaning the price at checkout is the final price with no additional fees upon delivery.

Customs & Duties

Since we use the DDP shipping method, all customs clearance, import duties, and VAT are handled by us, ensuring a smooth delivery experience.

Delivery Partners

We collaborate with trusted freight forwarders and local couriers to ensure safe and timely delivery to your address.

Tracking & Support

• A tracking link will be provided once your order is shipped.
• If you have any questions regarding your shipment, please contact our support team at support@trysauna.com.

Would you like any additional details included, such as return policies related to shipping delays?

What is delivered duty paid (DDP) shipping?

Delivered duty paid (DDP) shipping is a delivery agreement between buyers and sellers that places the risks and responsibilities of transportation on the seller until the buyer receives them. With DDP, buyers are not liable for the actual shipping costs, making them more likely to purchase products without fear of being scammed or having to pay high taxes. DDP shipping is used to protect the buyer, as well as hold the sender responsible until the customer receives their product.

By placing an order, you agree to these terms. If you have any further questions about shipping or delivery, feel free to contact us at support@trysauna.com. 

*Free US Shipping excludes shipping to Alaska, Hawaii and Puerto Rico.